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The duty of disclosure in Australian insurance requires you to tell your insurer every matter you know, or a reasonable person in your circumstances would know, is relevant to the insurer's decision to provide cover and on what terms. For consumer insurance contracts, this has been replaced by a duty to take reasonable care not to make a misrepresentation.
If you fail to disclose a material fact and the insurer would not have issued the policy on the same terms had they known, they may cancel the policy, reduce the claim payout, or in cases of fraudulent non-disclosure, void the policy entirely and keep the premium. The consequences depend on whether the non-disclosure was innocent, negligent, or fraudulent. The Insurance Contracts Act 1984 governs remedies and requires proportionate responses from insurers.
For business insurance, disclose your full business activities (not just the main trade), any previous claims or losses, any prior insurance refusals or special conditions, the location and security of your premises, and any known upcoming circumstances that could affect the risk. For personal insurance, answer all questions on the application form honestly and completely. Your broker can guide you on what is material and how to present it clearly.
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