Broker Terms of Service

These terms of service (Terms) apply to your use of the Platform and are a legally binding agreement between you and CoverMy Pty Ltd t/as CoverMy.

Please read these Terms carefully before you access or use the Platform and keep a copy for future reference.

You will need to agree to these Terms if you are a Broker or User. By clicking "I agree" or accessing the Platform, you agree to these Terms. If you do not agree, you must immediately stop using the Platform.

In these Terms, a reference to "we", "us" and "our" means CoverMy Pty Ltd ACN 645 593 193.

Agreement.

1. Your Account

1.1 Eligibility

1.1.1 To be eligible to open a Broker Account with us, you must:

• be a Broker;
• not be suffering an Insolvency Event;
• be capable of entering into a legally binding contract; and
• have entered into a Broker Referral Agreement with us.

1.1.2 To be eligible to get access to a Broker Account as a User:

• the Broker Account holder must nominate you as a User; and
• you must be Personnel of the Broker Account holder.

1.2 Registration

1.2.1 You must set up a Broker Account to access and use the Platform.

1.2.2 You can apply for a Broker Account on our Website.

1.2.3 When applying for a Broker Account, you must:

• provide us with the full registered name of the business and any registered trading names;
• specify whether the business is:
  • a sole trader;
  • a company (and if so what type);
  • a trust and the type of trust;
  • a partnership; or
  • an association;
• provide us with an ACN, ABN or ARBN (if applicable);
• provide us with the registered business address;
• provide us with an email address;
• provide us with a mobile phone number;
• provide us with your AFS licence number or AFS licence authorised representative number;
• be authorised, and warrant that you are authorised, to act on behalf of the business; and
• warrant that the business is a Broker.

1.2.4 We may require you to produce evidence that you are authorised to act on behalf of the business.

1.3 Log-in credentials

1.3.1 In setting up a Broker Account, you will be required to select a username and password.

1.3.2 You are responsible for keeping your log-in details secure and confidential.

1.3.3 We will not be liable for any loss arising from your failure to maintain security of your log-in details.

1.3.4 We are not responsible for any unauthorised access to your Broker Account unless we failed to take reasonable steps to prevent such access.

1.3.5 You are fully responsible for all activities carried out using your log-in details.

1.3.6 You must immediately notify us of any unauthorised use of your Broker Account log-in details.

1.4 Users

1.4.1 You can nominate one or more Users to have access to your Broker Account.

1.4.2 If you would like to nominate any Users, you must provide us with the required information for each User.

1.4.3 Once nominated, we will send an invitation to each User to register for access.

1.4.4 Each User must register by selecting a username and password and agreeing to these Terms.

1.4.5 Each User is responsible for keeping their log-in details secure and confidential.

2. Quotes

2.1.1 Once a Broker Account has been set up, you or your User(s) can review Customers' Profiles for providing Quotes.

2.1.2 You can provide a Quote to a Customer based on their Profile by selecting that option in the Platform.

2.1.3 Once provided, Customers can review the Quote, communicate with you, and accept the Quote.

2.1.4 If there is insufficient information, you may request further information from the Customer.

3. Messages

3.1.1 You may message a Customer directly by selecting this option in the Platform.

3.1.2 You acknowledge that we are not responsible for any message you send to a Customer.

4. Queries

4.1 You may refer Platform questions to us using the contact details on our Website.

4.2 You must address any Customer enquiries relating to Quotes via the Platform in a timely manner.

4.3 You must address any Customer enquiries relating to Policies via the Platform in a timely manner.

5. Claims

5.1.1 A Customer may instruct you to make a claim on their behalf under a Policy through the Platform.

5.1.2 You acknowledge that we are not involved with any claim made under a Policy.

6. Representations and warranties

6.1.1 You warrant that all information provided is accurate, complete and current.

6.1.2 You will use the Platform in accordance with these Terms.

6.2.1 The Platform is provided on an "as is" and "as available" basis.

7. Fees and charges

7.1 The Broker Account holder will pay the fees specified in the Broker Referral Agreement.

8. Recipient Created Tax Invoices

The Broker Account holder will issue recipient created tax invoices in accordance with the Broker Referral Agreement.

9. Indemnity and Liability

You indemnify us against all claims arising from your breach of these Terms or negligent acts.

10. Privacy

10.1.1 We will collect, store, use and disclose your personal information in accordance with our Privacy Policy.

11. Intellectual Property

11.1.1 You acknowledge that the Platform contains proprietary information protected by law.

12. Term and Termination

12.1 These Terms commence on the date you agree to them and continue until terminated.

13. Assignment

13.1.1 We may transfer our rights under these Terms without your consent.

14. Changes to these Terms

14.1.1 We reserve the right to modify these Terms.

15. Complaints

15.1.1 You must address all disputes or complaints in relation to Quotes or Policies in a timely manner.

16. General

16.1.1 These Terms are governed by the law in force in the State of Queensland.

17. Definitions

In these Terms, unless the context indicates otherwise:

Advice means any document under which a Broker or a User provides financial product advice within the meaning of the Corporations Act 2001 (Cth).

AFS means Australian Financial Services.

App means the CoverMy App that may be downloaded from AppleStore or GooglePlay.

Broker means an insurance broker who is an AFS licensee or representative of an AFS licensee who carries on a business of providing personal advice and acting on behalf of insureds to place insurance.

Broker Account means an account we have created for you as a Broker to use the Platform.

CoverMy means CoverMy Pty Ltd t/as CoverMy ACN 645 593 193.

Customer means an individual or a business who has registered on the Platform and has an account.

Platform means the proprietary digital platform developed by us to provide Customers with access to Brokers for the purpose of obtaining Quotes and using other functionality which is accessible from the Website.

Policy means a general insurance policy.

Quote means an insurance quote provided by a Broker for a Policy based on the Customer's Profile.

User means any Personnel of the Broker or Associated Entity who has been nominated by the Broker Account holder to have access.

Website means CoverMy's website accessible from this link https://www.covermy.com.au/.